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Frequently Asked Questions

Why is OneDrive not syncing?

There would be plenty of reasons if OneDrive is not syncing. If you are running an old version of the app, then chances are that you might experience OneDrive sync issues. Additionally, you could have just run out of space on the cloud as well.

How do I sync OneDrive with my computer?

This isn't common, but to fix it, go to your computer's system tray (if you use a Mac, go to the menu bar) and find the sync app. Select the OneDrive cloud icon. In the activity center, select More > Settings. On the Account tab, select Choose folders, check the boxes of the folders you want to sync.

How do you restart OneDrive?

Here’s how to restart OneDrive app: Right-click on the OneDrive icon (a white cloud) in the taskbar. Click Exit. Go to Search, type onedrive and open OneDrive. Check if you’re able to sync your files again.

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