Metro Claims | Asurion
https://www.asurion.com/claims/metro/
WEBHow it works. FILE A CLAIM. Tell us what happened to your device. Generally, claims must be reported within 60 days of the date of the incident. We need to know if it was dropped, got wet, is lost, or something else. REPAIR OR REPLACE. Depending on what's wrong, we may repair or replace your device.
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