Digital by Default News is a one-stop shop for a network of professionals involved in public sector eServices in the UK, from service providers to local authorities and councils to central ...
List of domain same IP 22.214.171.124
Digital first and digital by default seek to redress a bias towards conventional channels and behaviour. People are bad at adopting new working practices. Once we find an approach that works, we tend to stick with it, even if circumstances change. That is understandable because it would be inefficient to second guess every decision we ever make.What does digital by default mean for public services?
Digital by Default aims to transform public services online - making them better and cheaper for taxpayers and more effective and efficient for government. This approach was reaffirmed by commitments in the Civil Service Reform Plan, published in June.How can the government deliver more effective digital services?
Government should take advantage of the more open, agile and cheaper digital technologies to deliver simpler and more effective digital services to users, particularly to disadvantaged groups who are some of the heaviest users of government services.Is your organisation truly embracing a digital by default mindset?
There are often telltale signs that those within an organisation have not truly embraced a digital by default mindset and that more active steps need to be taken to encourage it. Company branding is often an excellent place to look.
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