Digital by default: A guide to transforming government
https://www.mckinsey.com/~/media/mckinsey/industries/public%20and%20social%20sector/our%20insights/transforming%20government%20through%20digitization/digital-by-default-a-guide-to-transforming-government.ashx
WEBDigital by default: A guide to transforming government. By digitizing processes and making organizational changes, governments can enhance services, save money, and improve citizens’ quality of life. As companies have transformed themselves with digital technologies, people are calling on governments to follow suit.
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