What Is Customer Service? The Ultimate Guide - HubSpot Blog
https://blog.hubspot.com/service/customer-service
WEBSep 22, 2023 · 2. Multi-channel customer service. Good customer service meets the customer where they’re at, whether that’s online, over the phone, texting, social media messaging, live chat, etc. Consumers want to be able to fix solutions in a way that makes them most comfortable, and that’s different for each customer.
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