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Frequently Asked Questions

Where can I find information about CANVAS LMS at BYU?

The BYU Information and Help Center is the information portal for all Canvas users at BYU. Head there for all resources regarding Canvas LMS at BYU. The Canvas Training Page at canvaslms.byu.edu will direct you to training resources and opportunities here at BYU.

How do I contact BYU OIT support for canvas?

For technical assistance with Canvas (missing enrollments, errors, etc.), contact BYU OIT Support at it.byu.edu | 801-422-4000. For general Canvas questions / how-to guidance, email [email protected] .

Do I need a canvas account?

To use Canvas, you will need an account. Not every student or teacher at BYU receives Canvas automatically: You may need to investigate whether you will need one. (Most classes at BYU currently use Learning Suite for LMS services.) Once you have determined you need Canvas access, read on to learn how to get it:

What is canvas and how does it work?

Canvas is a Learning Management System used by all BYU Online™ courses and some BYU Faculty. A Learning Management System allows you to access your course information (including the syllabus), communicate with your instructor and classmates, complete assignments, participate in online discussions, take exams, and other learning activities.

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